Privacy Policy

Last Updated: February 23, 2025
Welcome to Well Within LLC! Your privacy is a top priority, and this policy explains how I collect, use, protect, and share your personal information when you or engage in my services.

1. Information I Collect

I collect information necessary to provide quality services to your family:

  • Personal Information: Your name, email, phone number, and mailing address (if provided) when you reach out, book a session, or complete forms.

  • Health Information: Details you share about your health, therapy goals, or conditions—via video calls, emails, or forms—needed to tailor your care. This is protected under strict confidentiality rules.

  • Telehealth Data: Session timestamps, device details (e.g., IP address), or platform usage info collected during virtual visits to ensure smooth service delivery.

  • Payment Details: If applicable I will store billing info for remote payments, processed securely through third-party platforms (I don’t store your full card details).

  • Website Analytics: Non-personal data like browser type or pages visited, collected via cookies to improve my site.

2. How I Use Your Information

I may use your information to:

  • Deliver high quality services via secure video conferencing platforms.

  • Communicate with you about appointments, therapy plans, or questions.

  • Process payments and keep financial records.

  • Enhance my website and service offerings by understanding usage patterns.

  • Meet legal requirements, like maintaining therapy records under state and federal laws (e.g., HIPAA).

  • Send reminders or updates about your care (you can opt out of non-essential messages).

3. How I Share Your Information

I don’t sell or trade your data. Sharing happens only:

  • With Your Permission: First and foremost this will only happen with your permission. For example, if you ask me to coordinate with another provider.

  • Legal Obligations: If required by law—like a subpoena—or to protect my practice or your safety, per state and federal rules.

  • Healthcare Collaboration: With other professionals involved in your care, only as allowed by law and with safeguards in place.

4. How I Protect Your Information

Your privacy is critical I use:

  • Limited access—only I, or staff I authorize, handle your data, and only for your care.

  • Limiting the amount of personal information that we collect to strictly necessary only.

  • Destroying the personal information that we no longer need.

  • Having comprehensive security policies and procedures.

  • Physically and/or logically separating systems containing personal information from public networks such as the internet.

5. Your Rights and Options

You have rights over your data:

  • Access or Correct: Email or call me to review or update your info.

  • Opt-Out: Unsubscribe from non-essential emails or texts anytime—links are in the messages, or just tell me.

  • Limit Sharing: You can restrict how I share your health info with others, within legal limits.

  • Under federal law, you have rights to privacy in healthcare—reach out if you have questions!

  • Access and amendment: You have the right to access any data we have collected about you and request within writing and with the below forms of ID that it is amended.

    • We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

      • Name;

      • Email address;

      • Government issued ID.

      Please note that we may be unable to process your request if you do not provide us with the above information.

      We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

6. Cookies and Tech Stuff

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;

  • Analyzing your interactions with advertisements;

  • Identifying if you are signed in to the Website;

  • Testing content on the Website;

  • Storing information about your preferences;

  • Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

7. Third-Party Platforms

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

8. Childrens’ Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

9. Updates to This Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

10. Questions

If you have any questions about this Privacy Policy, please contact us at alisha@wellwithinnh.com